Protecting your privacy
Cockatoo House is committed to providing you with the highest level of customer service. This includes responsibly managing the personal information you provide to us and protecting your privacy. Privacy is about protecting the personal information of individuals who interact with Cockatoo House and associated staff, contractors and software. Under the Information Privacy Act 2009, personal information must be responsibly and transparently collected and managed.
Your personal information
Personal information is defined as any information that would allow a person to be identified and may include your name and address, signature, date of birth, current and previous addresses, contact phone numbers and email address. The information does not have to clearly identify a person. It need only provide sufficient information to lead to the identification of a person. It covers information held in paper or electronic records, including images and sounds. Providing us with your personal information is important to ensure we provide you with the services you’d prefer to experience.
How we collect personal information
We collect personal information by engaging with you directly from you, in either verbal, written or electronic form.
What personal information do we hold?
We hold a range of information including personal information that you have submitted to us relevant to our operations as a business, such as your name, email address and in some instances your phone contact details.
How do we use your personal information?
We use your personal information to help tailor the services and operations to better support your experience with Cockatoo House. We also use your information to help streamline our promotions and online presence to better appeal to an audience that are seeking an opportunity to explore the opportunities and services provided by Cockatoo House.
How do I get more information?
If you have any questions or concerns in relation to privacy please contact >> Cockatoo House >> email: accounts@cockatoohouse.com.au